Conflict Resolution Techniques

Generally there are two parties to a conflict due to one being unable to agree with the other. While the disagreeing parties may resolve their differences themselves in certain instances with their own conflict resolution methods, the intervention of a third party with good conflict resolution strategies may be required in other cases.

Ways to resolve a conflict

The best way to resolve a conflict is by facing it, analyzing and acting in a fair and equitable manner by both parties; and not by ignoring or pushing it under the carpet. Here are some good conflict resolution techniques to resolve conflicts.

Good self-control is an important prerequisite in resolving conflicts. Though you may be highly tensed up and unwilling to listen to anybody other than having your own way during a conflict, once it is history, you will find that there was a good lesson to learn from that experience, if not already learnt.

Further conflict resolution techniques

Another good qualification is to be a patient listener and assess the problem realistically without getting emotional or biased. Ask appropriate questions for further clarification, but if you go to talk too much, you could get carried away, and off the track. This is true of all conflict resolution techniques.

If you are really interested in resolving a conflict and having lasting peace, do not expect to have the final solution fully in your favor and 100% according to your way of thinking. Everybody involved in the dispute must adopt a “give and take” attitude, as happens with all good conflict resolution strategies.

Conflict resolution strategies might include some giving up

You have to give up a less important part in order to retain a more important part. When everybody thinks and acts like that, the earlier dislodged jig saw puzzle pieces will start falling into their grooves to give a unitary undivided wholesome picture. This wholesomeness comes of using efficient conflict resolution techniques.

Personal experience of conflict resolution techniques

Once we had to do a presentation where I was the team leader. I got all members to contribute something. When all the contributions were presented without any editing, there was much dissatisfaction and confusion. So I thought of one of my favorite conflict resolution methods and we came to a consensus on which parts to delete and which parts to retain.

We got the members whose contributions were partly or totally removed to re-contribute on different aspects, so as to get everybody involved and keep everybody happy. Finally we made an excellent presentation that all were agreed on and happy with.

In conclusion about these conflict resolution methods

To sum up these conflict resolution methods, first identify the conflict in its proper perspective. Once it is done, we hope the foregoing conflict resolution strategies will be of help to you in resolving any conflict to everybody’s satisfaction.